Refund and Returns Policy

Effective Date: 05/03/2024

Website: https://anabolics-store.com/

At Anabolics Store, customer satisfaction is important to us. Please review our refund and return guidelines carefully before placing your order.

1. Returns Eligibility

Due to the nature of the products we sell, we only accept returns under the following conditions:

• The item was received damaged or defective

• The wrong item was shipped

• The product remains unused, unopened, and in its original packaging

• A return request is submitted within 7 days of delivery

For safety, hygiene, and compliance reasons, we do not accept returns of opened or used products.

2. Non-Returnable Items

The following items are not eligible for return:

• Opened or used products

• Products without original packaging

• Clearance or sale items

• Gift cards

• Items damaged due to improper handling

3. How to Request a Return

To initiate a return:

1. Email us at sales@anabolics-store.com

2. Include:

   • Your order number

   • Clear photos of the item

   • Description of the issue

3. Wait for written return authorization before shipping anything back.

Returns sent without prior approval may not be accepted.

4. Refund Process

Once your returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days

• Refunds are issued to the original payment method

• Processing times may vary depending on your bank or payment provider

Shipping costs are non-refundable unless the error was on our part.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, contact us at:

📧 sales@anabolics-store.com
📞 +1 (302) 609-8217

6. Lost or Seized Packages

Anabolics Store is not responsible for:

• Delays caused by shipping carriers

• Customs inspections or seizures

• Incorrect addresses provided by customers

Please ensure your shipping details are accurate before completing your order.

7. Cancellations

Orders may be canceled within 12 hours of placement.
Once an order has been processed or shipped, it cannot be canceled.

8. Damaged Packages

If your package arrives visibly damaged:

• Take photos immediately

• Contact us within 48 hours of delivery

• Keep all packaging materials for verification

Failure to report damage within this timeframe may affect refund eligibility.

9. Contact Information

If you have any questions regarding returns or refunds, please contact:

Anabolics Store
HIGHLAND, CA 92346
📧 sales@anabolics-store.com
📞 +1 (302) 609-8217